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GSK’s Global Payroll Transformation for Maximum Cost Reductions and Compliance
Payroll accuracy improved from 95% to 99.9%, eliminating errors and manual corrections.
At a glance
Client detailsGSK (GlaxoSmithKline), a top 10 global pharmaceutical company, operates in 75+ countries with 70,000+ employees.
IndustryPharmaceutical & Biotechnology
Targeted staffWhite- and blue-collar employees across multiple countries
Mercans' roleConsolidating GSK’s global payroll operations, automating processes, ensuring compliance, and integrating with Workday
Service ProvisionGlobal payroll transformation through automation, compliance enhancement, and Workday integration
Region supported by MercansGlobal
Previous providerDisparate local payroll providers
Background
GSK’s payroll and HR operations were highly decentralized, relying on disparate local payroll and Time & Attendance (T&A) solutions. This fragmentation led to manual inefficiencies, data inconsistencies, and compliance risks, causing delays, higher costs, and limited visibility into payroll data.
Despite using Workday for HRMS, payroll remained disjointed and manual, lacking seamless integration. GSK sought a reliable partner to consolidate operations, enhance compliance, and drive efficiency through automation and Workday integration.
Client’s challenges & objectives
Highly decentralized payroll and HR operations with multiple local payroll and T&A providers, leading to inefficiencies and inconsistencies
Needed a global payroll provider with in-country expertise to ensure seamless payroll processing across all regions.
Required a Workday-integrated solution to support both white- and blue-collar employees worldwide.
Existing payroll systems relied on manual processes, increasing errors and processing time.
Compliance with local data security and privacy laws was a critical, non-negotiable requirement.
Highly decentralized payroll and HR operations with multiple local payroll and T&A providers, leading to inefficiencies and inconsistencies
Needed a global payroll provider with in-country expertise to ensure seamless payroll processing across all regions.
Required a Workday-integrated solution to support both white- and blue-collar employees worldwide.
Existing payroll systems relied on manual processes, increasing errors and processing time.
Compliance with local data security and privacy laws was a critical, non-negotiable requirement.
Consolidate payroll providers to streamline operations and achieve cost savings.
Automate payroll processes and eliminate manual data entry to improve efficiency.
Implement modern Time & Attendance (T&A) solutions to support both white- and blue-collar employees.
Strengthen compliance with internal policies and external data security and privacy regulations.
Enhance payroll accuracy and ensure timely salary disbursement.
Develop a scalable payroll infrastructure to support business growth and future operational changes.
Consolidate payroll providers to streamline operations and achieve cost savings.
Automate payroll processes and eliminate manual data entry to improve efficiency.
Implement modern Time & Attendance (T&A) solutions to support both white- and blue-collar employees.
Strengthen compliance with internal policies and external data security and privacy regulations.
Enhance payroll accuracy and ensure timely salary disbursement.
Develop a scalable payroll infrastructure to support business growth and future operational changes.
Mercans' Approach & Solutions
Deployed Mercans’ G2N Nova payroll engine globally to centralize and standardize payroll processing.
Implemented PECI-based inbound Workday integration, enabling seamless, automated end-to-end payroll operations.
Deployed web-based Time & Attendance (T&A) modules for white-collar employees and ATS time clocks for blue-collar workers to improve time tracking and payroll accuracy.
Enforced advanced encryption protocols to safeguard data in transit and at rest.
Delivered a flexible, future-ready payroll platform to support GSK’s business growth, including mergers and acquisitions (M&A)
Solution Design
Our solution focused on input capture and payroll processing cycle automation.
Solution design - T&A for White & Blue Collar
Mercans-provided and managed time clocks.