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GSK’s Global Payroll Transformation for Maximum Cost Reductions and Compliance
Payroll accuracy improved from 95% to 99.9%, eliminating errors and manual corrections.
At a glance
Client detailsGSK (GlaxoSmithKline), a top 10 global pharmaceutical company, operates in 75+ countries with 70,000+ employees.
IndustryPharmaceutical & Biotechnology
Targeted staffWhite- and blue-collar employees across multiple countries
Mercans' roleConsolidating GSK’s global payroll operations, automating processes, ensuring compliance, and integrating with Workday
Service ProvisionGlobal payroll transformation through automation, compliance enhancement, and Workday integration
Region supported by MercansGlobal
Previous providerDisparate local payroll providers
Background
GSK’s payroll and HR operations were highly decentralized, relying on disparate local payroll and Time & Attendance (T&A) solutions. This fragmentation led to manual inefficiencies, data inconsistencies, and compliance risks, causing delays, higher costs, and limited visibility into payroll data.
Despite using Workday for HRMS, payroll remained disjointed and manual, lacking seamless integration. GSK sought a reliable partner to consolidate operations, enhance compliance, and drive efficiency through automation and Workday integration.
Client’s challenges & objectives
Highly decentralized payroll and HR operations with multiple local payroll and T&A providers, leading to inefficiencies and inconsistencies
Needed a global payroll provider with in-country expertise to ensure seamless payroll processing across all regions.
Required a Workday-integrated solution to support both white- and blue-collar employees worldwide.
Existing payroll systems relied on manual processes, increasing errors and processing time.
Compliance with local data security and privacy laws was a critical, non-negotiable requirement.
Highly decentralized payroll and HR operations with multiple local payroll and T&A providers, leading to inefficiencies and inconsistencies
Needed a global payroll provider with in-country expertise to ensure seamless payroll processing across all regions.
Required a Workday-integrated solution to support both white- and blue-collar employees worldwide.
Existing payroll systems relied on manual processes, increasing errors and processing time.
Compliance with local data security and privacy laws was a critical, non-negotiable requirement.
Consolidate payroll providers to streamline operations and achieve cost savings.
Automate payroll processes and eliminate manual data entry to improve efficiency.
Implement modern Time & Attendance (T&A) solutions to support both white- and blue-collar employees.
Strengthen compliance with internal policies and external data security and privacy regulations.
Enhance payroll accuracy and ensure timely salary disbursement.
Develop a scalable payroll infrastructure to support business growth and future operational changes.
Consolidate payroll providers to streamline operations and achieve cost savings.
Automate payroll processes and eliminate manual data entry to improve efficiency.
Implement modern Time & Attendance (T&A) solutions to support both white- and blue-collar employees.
Strengthen compliance with internal policies and external data security and privacy regulations.
Enhance payroll accuracy and ensure timely salary disbursement.
Develop a scalable payroll infrastructure to support business growth and future operational changes.
Mercans' Approach & Solutions
Deployed Mercans’ G2N Nova payroll engine globally to centralize and standardize payroll processing.
Implemented PECI-based inbound Workday integration, enabling seamless, automated end-to-end payroll operations.
Deployed web-based Time & Attendance (T&A) modules for white-collar employees and ATS time clocks for blue-collar workers to improve time tracking and payroll accuracy.
Enforced advanced encryption protocols to safeguard data in transit and at rest.
Delivered a flexible, future-ready payroll platform to support GSK’s business growth, including mergers and acquisitions (M&A)
Solution Design
Our solution focused on input capture and payroll processing cycle automation.
Solution design - T&A for White & Blue Collar
Mercans-provided and managed time clocks.
Business Benefits
Payroll accuracy improved from 95% to 99.9%, significantly reducing errors and the need for manual corrections.
Payroll processing time decreased from 5-7 days to just 48 hours, ensuring timely salary disbursements.
Total cost per payslip dropped from USD 14 to USD 6.5, cutting payroll operational expenses by over 50%.
General Ledger and Bank file processing transitioned from manual to fully automated, improving efficiency and eliminating human errors.
Achieved full SOC & GDPR compliance, ensuring data security and regulatory adherence.
Enabled Workday PECI inbound interface, eliminating previous integration gaps and streamlining data flow.
Implemented real-time reporting, enhancing financial oversight and enabling faster decision-making.
Replaced manual login credentials with Single Sign-On (SSO), improving security and user experience.
Introduced multi-currency support, accommodating GSK’s global payroll operations seamlessly.
Automated Time & Attendance (T&A) management, replacing manual tracking and improving workforce efficiency and compliance.
Measurable results
GSK Achieved clear and tangible results after transitioning to Mercan's Global Payroll.
Ready to streamline your payroll process and save valuable time?
Consider our Managed Global Payroll for your business, just like GSK did. See how this game-changing solution can benefit your organization today.
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