BPO Services

How to Augment your Operational Excellence Abroad?

Mercans is the go-to partner for any business process outsourcing (BPO). Our front-office and back-office outsourcing services and our software products, complemented by a remarkable human added-value, are ideal for absolutely all internal business functions.
Our unique algorithms automate repetitive and time-consuming tasks while developing the most efficient and scalable workflows to reduce operational costs.

A global expert consultancy with local knowledge supported by cutting-edge technologies, that’s all you need to increase the efficiency of your business set up abroad.

Start outsourcing business processes tailored to your needs now.

Mercans’ BPO gives you more time to explore new revenue areas, accelerate other projects and focus on customers

Our systematic approach brings the opportunity to reallocate internal resources and make the most of scarce workforce

Process rationalization and tasks requalification are ingenuous ways to improve internal workflows and raise revenue

Allowing HR budget rationalization, Mercans helps you to focus only on necessary staff only and reconsider expenses

Mercans proposes realistic SLAs to secure cost-effective services meeting your business standards and ROI expectations

In dynamic markets, flexibility to seize business opportunities and consider further strategic developments is essential

With the capacity to implement new levels of process optimization we help you to increase efficiency and reduce costs

Back-Office: Mercans organizes your business set-up and logistics, including office spaces rental, bank formalities, activity licensing, HR and payroll, transportation; and, obviously, total compliance with local tax & legal requirements.
Our scope of work also includes all the administrative tasks and paperwork related to relocation. We handle all immigration procedures, including visas and work permits for expatriates.
Front-Office: Mercans assists you with front-office duties from PRO or government relations to accounting, secretarial and administrative services, and customer relationships management (CRM), as required.

With Mercans, you sign a single all-encompassing service-level agreement (SLA) instead of dealing with numerous SLAs and endless formalities.

Start outsourcing your business process now. Peace of mind guaranteed!