BPO SERVICES

Mercans is the go-to partner for front-office and back-office outsourcing services. Our software products, complemented by a remarkable human added-value, are ideal for all internal business functions.

Our unique algorithms automate repetitive and time-consuming tasks while developing the most efficient and scalable workflows to reduce operational costs.

A global expert consultancy with local knowledge, supported by cutting-edge technologies, Mercans increases the efficiency of your business set up abroad. Start outsourcing your business processes now!

Improved Productivity: More time to explore new revenue areas, accelerate other projects and focus on customers.

Optimized Resource Utilization: Opportunity to reallocate internal resources and make the most of scarce workforce.

Increased Time-to-Value: Rationalized process and requalified tasks improve internal workflows and raise revenue.

Smarter HR Expenses: Rethink HR budget distribution to focus only on necessary staff and reconsider your expenses.

Guaranteed Performance: Realistic SLAs secure services in line with your business standards and ROI expectations.

Responsiveness to Change: Flexibility to seize business opportunities and consider further strategic developments.

Intelligent Process Automation: Deploy new levels of process optimization to increase efficiency and reduce costs.

Back-Office: Mercans organizes business set-up and logistics, including office spaces rental, bank formalities, activity licensing, HR and payroll, transportation in compliance with local tax & legal requirements. We handle administrative tasks and paperwork related to relocation: immigration procedures, including visas and work permits for expatriates.

Front-Office: Mercans assists you with front-office duties from PRO or government relations to accounting, secretarial and administrative services, and CRM, as required. You sign a single all-encompassing service-level agreement (SLA). No more endless formalities or multiple contracts.