Large Enterprise | Payroll SaaS

Mercans Drives DSV’s Payroll Revolution Across 80+ Countries

At a glance

DSV, one of Mercans' valued clients, is a prominent Danish transport and logistics provider, offering global services across road, air, sea, and rail. With its headquarters in Denmark, DSV operates in over 80 countries and employs 74,000 people, including full-time and temporary workers, while maintaining strong global partnerships. Recently, DSV acquired DB Schenker, solidifying its position as the largest freight-forwarder in the world.

userClient details

DSV

userTargeted staff

74,000 employees (including full-time and temporary workers)

userRegion supported by Mercans

Global

userMercans' role

Provide a modern, scalable global payroll solution that elevates their operations

userIndustry

Transport and Logistics

userService Provision

Payroll automation, integration with SuccessFactors, real-time reporting, data security enhancements, and compliance with global standards

userPrevious provider

SAP On-Premise & manual processes

Background

DSV has rapidly expanded its global footprint, offering diverse transport services across road, air, sea, and rail. With operations in over 80 countries and a workforce of 74,000 employees, DSV’s growth is remarkable. To support its ongoing expansion, DSV needed a modern and agile payroll solution that could seamlessly integrate with its new SuccessFactors platform, automate manual processes and position DSV to support its rapid growth. 

However, the company faced challenges with manual, outdated HR and payroll systems that had limited geographic coverage and functionality. Mercans recognized DSV’s need for a modern, scalable solution and transformed their payroll operations completely with solutions that were innovative and dedication that was priceless.

Client’s challenges & objectives

To support its rapid global growth, DSV faced significant challenges in optimizing its payroll processes while ensuring compliance and cost-efficiency, such as:

Challenges

1

Rapid growth in employee population and business operations but struggled with manual processes and outdated On-Premise software.

2

Sought a modern global payroll SaaS that would integrate easily with its new SuccessFactors platform.

3

The solutions they were offered had limited geographic coverage and limited functionality.

4

Needed a modern solution that automates manual processes and enables DSV to support its rapid growth.

Rapid growth in employee population and business operations but struggled with manual processes and outdated On-Premise software.

Sought a modern global payroll SaaS that would integrate easily with its new SuccessFactors platform.

The solutions they were offered had limited geographic coverage and limited functionality.

Needed a modern solution that automates manual processes and enables DSV to support its rapid growth.

Objectives

DSV had clear goals in mind to optimize their payroll processes and support their global expansion.

Automate payroll processes with a SaaS solution integrated with SuccessFactors and T&A clocks.

Reduce processing times while boosting payroll accuracy.

Deploy a scalable global payroll solution to support business growth.

Improve employee experience with local language ESS functionality.

Strengthen data security and privacy controls.

Automate payroll processes with a SaaS solution integrated with SuccessFactors and T&A clocks.

Reduce processing times while boosting payroll accuracy.

Deploy a scalable global payroll solution to support business growth.

Improve employee experience with local language ESS functionality.

Strengthen data security and privacy controls.

Mercans' Approach & Solutions

We recognized the importance of providing DSV with a tailored solution that could efficiently manage their expanding global payroll and centred our approach around the following:

1

Deployed the latest version of Mercans' G2N Nova payroll engine with advanced AI/ML functionality.

2

Implemented seamless automated integrations with SuccessFactors and T&A clocks.

3

Launched local language ESS featuring T&A, Leave, and Benefits modules.

4

Automated end-to-end payroll processing and report generation.

5

Established SSO-based user access controls with clearly defined roles.

Solution Design

End-to end Payroll process Automation with Advanced inbound &Outbound interfaces