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Mercans Drives DSV’s Payroll Revolution Across 80+ Countries
At a glance
DSV, one of Mercans' valued clients, is a prominent Danish transport and logistics provider, offering global services across road, air, sea, and rail. With its headquarters in Denmark, DSV operates in over 80 countries and employs 74,000 people, including full-time and temporary workers, while maintaining strong global partnerships. Recently, DSV acquired DB Schenker, solidifying its position as the largest freight-forwarder in the world.
Client detailsDSV
Targeted staff74,000 employees (including full-time and temporary workers)
Region supported by MercansGlobal
Mercans' roleProvide a modern, scalable global payroll solution that elevates their operations
IndustryTransport and Logistics
Service ProvisionPayroll automation, integration with SuccessFactors, real-time reporting, data security enhancements, and compliance with global standards
Previous providerSAP On-Premise & manual processes
Background
DSV has rapidly expanded its global footprint, offering diverse transport services across road, air, sea, and rail. With operations in over 80 countries and a workforce of 74,000 employees, DSV’s growth is remarkable. To support its ongoing expansion, DSV needed a modern and agile payroll solution that could seamlessly integrate with its new SuccessFactors platform, automate manual processes and position DSV to support its rapid growth.
However, the company faced challenges with manual, outdated HR and payroll systems that had limited geographic coverage and functionality. Mercans recognized DSV’s need for a modern, scalable solution and transformed their payroll operations completely with solutions that were innovative and dedication that was priceless.
Client’s challenges & objectives
To support its rapid global growth, DSV faced significant challenges in optimizing its payroll processes while ensuring compliance and cost-efficiency, such as:
Rapid growth in employee population and business operations but struggled with manual processes and outdated On-Premise software.
Sought a modern global payroll SaaS that would integrate easily with its new SuccessFactors platform.
The solutions they were offered had limited geographic coverage and limited functionality.
Needed a modern solution that automates manual processes and enables DSV to support its rapid growth.
Rapid growth in employee population and business operations but struggled with manual processes and outdated On-Premise software.
Sought a modern global payroll SaaS that would integrate easily with its new SuccessFactors platform.
The solutions they were offered had limited geographic coverage and limited functionality.
Needed a modern solution that automates manual processes and enables DSV to support its rapid growth.
DSV had clear goals in mind to optimize their payroll processes and support their global expansion.
Automate payroll processes with a SaaS solution integrated with SuccessFactors and T&A clocks.
Reduce processing times while boosting payroll accuracy.
Deploy a scalable global payroll solution to support business growth.
Improve employee experience with local language ESS functionality.
Strengthen data security and privacy controls.
Automate payroll processes with a SaaS solution integrated with SuccessFactors and T&A clocks.
Reduce processing times while boosting payroll accuracy.
Deploy a scalable global payroll solution to support business growth.
Improve employee experience with local language ESS functionality.
Strengthen data security and privacy controls.
Mercans' Approach & Solutions
We recognized the importance of providing DSV with a tailored solution that could efficiently manage their expanding global payroll and centred our approach around the following:
Deployed the latest version of Mercans' G2N Nova payroll engine with advanced AI/ML functionality.
Implemented seamless automated integrations with SuccessFactors and T&A clocks.
Launched local language ESS featuring T&A, Leave, and Benefits modules.
Automated end-to-end payroll processing and report generation.
Established SSO-based user access controls with clearly defined roles.
Solution Design
End-to end Payroll process Automation with Advanced inbound &Outbound interfaces
How Mercans Transformed DSV’s Payroll Operations and Delivered Measurable Results
Below is a table outlining the actions Mercans implemented and the quantifiable results achieved for DSV:
Business Benefits
Through our partnership with DSV, Mercans empowered the company to optimize payroll processes, improve efficiency, and ensure compliance across more than 80 countries, resulting in the following business benefits:
35% Cost Savings
were achieved through the reduction of manual processes and improved resource efficiency
Payroll Processing Time
was reduced from 5 days to just 4 hours, streamlining payroll cycles
AI-Driven Automation
significantly enhanced payroll accuracy, eliminating manual errors and improving data integrity – globally
Global Scalability/Expansion into New Geographies
was facilitated by G2N Nova’s horizontally designed solution
Compliance and security enhanced
with SOC, GDPR adherence and SSO access controls
Real-Time Reporting
enabled accurate, on-demand payroll and financial reporting, empowering better decision-making.
Improved Employee Experience
through the introduction of local language Employee Self-Service (ESS) features, making payroll-related information accessible and understandable for employees in their native languages.
Seamless Integration
with SuccessFactors and Time & Attendance systems streamlined HR and payroll functions
Conclusion
In conclusion, working with DSV has been a rewarding journey for us at Mercans. We’re proud to have helped streamline their payroll processes, providing a solution that not only saved them time and money but also enabled them to scale effortlessly across borders. By integrating AI-driven automation and localized features, we’ve helped DSV enhance the employee experience and ensure compliance, all while supporting their global expansion. We're excited to see DSV continue to thrive, and we’re honored to have played a role in their success.
Ready to streamline your payroll process and save valuable time?
Consider our Payroll SaaS for your business, just like DSV did. See how this game-changing solution can benefit your organization today.
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