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At a glance
Bombardier is a globally renowned leader in the fields of public transportation and aviation, known for their innovative solutions and commitment to shaping the future of transportation. With a rich history of delivering cutting-edge technology and services, they continue to play a pivotal role in revolutionizing the way people move around the world.
Client detailsBombardier
Mercans' services in focusSourcing, recruitment, immigration support, end-to-end visas, temporary housing, insurance, documentation, and payroll management.
Region supported by MercansSaudi Arabia
Mercans’ roleTo provide comprehensive staffing, payroll and HR support to meet Bombardier's urgent staffing needs for the Riyadh Metro project.
IndustryPublic Transportation and Aviation
Targeted staffSkilled technical and engineering personnel, including electrical, mechanical, electromechanical, and low voltage technicians.
Background
Around four to five years ago, Bombardier’s UAE office forged a strategic partnership with Mercans for 24 months to address their specific staffing needs within Saudi Arabia. The urgency of the situation arose from Bombardier’s critical role in the Riyadh Metro project, which encompassed not only the supply of trains but also their commissioning for the metro system. Bombardier, a prominent global player in public transportation and aviation solutions, collaborated with Mercans to tackle these intricate staffing obstacles and guarantee the project’s triumphant execution.
months of strategic partnership
Client's challenges & objectives
Engage Mercans for a 24-month partnership to address specific staffing requirements in Saudi Arabia.
Urgently fulfill staffing needs for the Riyadh Metro project, which involved the supply and commissioning of trains within a tight schedule
Recruit approximately 50 to 100 staff from Mercans, primarily consisting of highly specialized technicians, including electrical, mechanical, electromechanical, and low voltage specialists.
Overcome limitations related to visa quotas, a critical obstacle in deploying staff within Saudi Arabia.
Ensure candidates match highly detailed job descriptions, meeting the project's technical demands.
Swiftly mobilize recruited staff efficiently and deploy them to Bombardier's sites in Riyadh, Saudi Arabia.
Provide full compliance with local regulations and meticulously manage all necessary documentation.
Maintain regular meetings with the client, ranging from weekly to monthly, to align and adapt to evolving staffing needs.
Facilitate the successful transfer of over 90% of staff to Bombardier's payroll after the agreed-upon engagement period.
Achieve significant cost savings, estimated at 30 to 40%, compared to the client managing staffing independently
Expedite the deployment of 80% of staff within two to three months.
Engage Mercans for a 24-month partnership to address specific staffing requirements in Saudi Arabia.
Urgently fulfill staffing needs for the Riyadh Metro project, which involved the supply and commissioning of trains within a tight schedule
Recruit approximately 50 to 100 staff from Mercans, primarily consisting of highly specialized technicians, including electrical, mechanical, electromechanical, and low voltage specialists.
Overcome limitations related to visa quotas, a critical obstacle in deploying staff within Saudi Arabia.
Ensure candidates match highly detailed job descriptions, meeting the project's technical demands.
Swiftly mobilize recruited staff efficiently and deploy them to Bombardier's sites in Riyadh, Saudi Arabia.
Provide full compliance with local regulations and meticulously manage all necessary documentation.
Maintain regular meetings with the client, ranging from weekly to monthly, to align and adapt to evolving staffing needs.
Facilitate the successful transfer of over 90% of staff to Bombardier's payroll after the agreed-upon engagement period.
Achieve significant cost savings, estimated at 30 to 40%, compared to the client managing staffing independently
Expedite the deployment of 80% of staff within two to three months.
Urgent Staffing Needs
Shortage of Time
Highly Specific Job Descriptions Requiring Precise Recruitment
Swift Mobilization
Tight Project Timelines
Lack of Local Presence
Visa Quota Constraints
Pressure From The Government
Complex Legal and Regulatory Framework
HR and Payroll Expertise Gap
Urgent Staffing Needs
Shortage of Time
Highly Specific Job Descriptions Requiring Precise Recruitment
Swift Mobilization
Tight Project Timelines
Lack of Local Presence
Visa Quota Constraints
Pressure From The Government
Complex Legal and Regulatory Framework
HR and Payroll Expertise Gap
Mercans' Approach & Solutions
Mercans offered a comprehensive suite of services encompassing searching and identifying talent, manpower outsourcing, recruitment, immigration support, and complete visa (Iqama) services for almost 100 employees.
In addition to sourcing and recruitment, we took care of temporary housing and transportation logistics, ensuring a seamless transition for Bombardier's staff.
We meticulously managed all necessary documentation, ensuring full compliance with local regulations, simplifying the process for Bombardier
Unlike traditional models, our innovative approach utilized Mesaar to recruit staff, placing them on our payroll through the HR Blizz platform while leasing them to Bombardier, offering a unique blend of flexibility and efficiency.
After an agreed-upon period, we facilitated the smooth transition of staff to Bombardier's payroll, successfully transferring over 90% of the employees. The remaining 10% were the employees that backed out as they were dissatisfied by their offers (made by Bombardier).
Mercans adeptly managed Bombardier's visa-related challenges, overcoming the hurdle of limited visa quotas, a critical aspect of their operation.
Mercans’ Specialized Team: We assembled a dedicated team, including project managers for overall project oversight, sourcing teams for candidate expertise, operations teams for seamless coordination, payroll experts for outsourcing, immigration specialists for visa complexities, HR administrators for efficient HR processes, and a governance team for bi-monthly meetings to ensure alignment and transparency, promoting effective decision-making and communication.
Mercans meticulously managed the candidate selection process, from initial sourcing to three screening interviews and client-driven interviews, ensuring an ideal fit for Bombardier's project.
We provided a full spectrum of HR support, including HR management, payroll outsourcing, employee lifecycle management, immigration, global mobility, and onboarding services
Mercans expedited the deployment of staff, with 80% onboarded within two to three months, primarily from countries such as the Philippines, India, and Pakistan
Mercans served as the single point of contact for all staffing, immigration, payroll requirements, and compliance matters. This streamlined approach simplified Bombardier's interactions, saved valuable time, and ensured significant cost savings. While specific figures remain confidential, Bombardier benefited significantly by avoiding the complexities of managing multiple agencies, diverse countries, and intricate paperwork independently.
Business Benefits
Visa Efficiency
Mercans efficiently handled complex visa-related challenges, ensuring seamless mobilization. This prevented potential delays and bottlenecks, facilitating unhindered project progress.
Timely Milestones
Collaborating with Mercans enabled Bombardier to meet critical project deadlines accurately. This reduced the risk of costly delays and ensured on-time project milestones.
Rapid Deployment
An impressive 80% of required staff deployed within two to three months. This swift mobilization reinforced project timelines, showcasing Mercans’ agility.
Resource Optimization & Cost Reduction
Bombardier achieved remarkable resource optimization, cutting time and resource expenditure by 45-55%. This strategic partnership enhanced resource allocation, leading to significant cost efficiency. By eliminating the need for external agencies and multiple recruitment teams, Bombardier streamlined its operations, yielding substantial cost savings estimated at over 45%.
Zero Technology Investment
Bombardier seamlessly avoided the need for additional technology investments by leveraging Mercans’ existing infrastructure. Unlike traditional models, they didn’t have to allocate resources, time, or budget for acquiring and implementing new systems. Our technology-agnostic approach allowed Bombardier to focus on core objectives, enhancing cost savings and operational efficiency.
Efficiency with a Single Vendor
Mercans served as a single focal point for all staffing needs, simplifying operations. Bombardier no longer managed multiple agencies, leading to greater operational efficiency.
No Additional Hiring
Bombardier didn’t need to expand its workforce, saving any additional hiring and onboarding costs while maintaining a lean solution.
Streamlined Compliance
Mercans expertly handled compliance and paperwork, ensuring 100% compliance with local regulations and reducing administrative burden.
Conclusion
This case study underscores the transformative impact of Mercans' partnership with Bombardier in the context of intricate staffing challenges. By facilitating seamless visa management, enabling adherence to critical timelines, and delivering substantial cost savings, Mercans has demonstrated its commitment to delivering holistic HR, EOR and Payroll solutions tailored to the unique needs of clients involved in complex, high-stakes projects.
This partnership serves as a testament to Mercans' unwavering dedication to driving the success of its clients.
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