Senior Specialist – Integration

Highlights

Country

Remote

Employment

full-time

Salary

Salary will be discussed later

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This client-facing role is responsible for:

• Managing implementation and support activities related to inbound and outbound integrations between Mercans’ global payroll software, HR Blizz (HRB), and third-party applications.
• Ensuring seamless integration with Human Capital Management (HCM), Workforce Management (WFM), Enterprise Resource Planning (ERP), banking, and other ancillary software solutions.
• Gathering and analyzing business requirements for inbound integrations from source systems to HRB and outbound integrations from HRB to target systems.
• Supporting troubleshooting, documentation, and quality assurance efforts.
• Managing project plans, timelines, and deliverables related to integration implementations.
• Coordinating with internal and external stakeholders to ensure successful integration execution.
• Coordinating integration configuration activities with other workstreams, including product and report configuration teams, to ensure seamless system setup.
• Supporting the business development team with integration-related workshops and questions, showcasing the company’s integration capabilities.

Key responsibilities

Integration Management:

• Lead the integration workstream within payroll implementation projects, overseeing the entire end-to-end lifecycle of HRB system integrations with client-specific applications.
• Configure and manage inbound and outbound integrations between HRB and third-party applications.
• Ensure that business requirements for integrations are accurately gathered, documented, and implemented.

Client Requirement Analysis

• Analyze clients’ existing payroll processes and systems to define necessary integrations, including HCM, WFM, and ERP.
• Research, gather, and synthesize integration-related information to develop appropriate solutions.
• Collaborate with clients and internal teams to define the data flow, transformation rules, and system dependencies for inbound and outbound interfaces.

Project Documentation & Planning

• Develop project documentation, including integration project plans, risk matrices, and dependency analysis.
• Document client business requirements and ensure alignment with integration solutions.
• Create and maintain HRB integration mapping documents for both inbound and outbound interfaces.
• Manage project scope, risks, and issue resolution processes to keep integration projects on track.

Stakeholder Management

• Act as the primary point of contact for integration-related discussions with clients and internal teams.
• Facilitate regular status updates, meetings, and collaboration between technical teams, project managers, and business stakeholders.
• Ensure that integration-related expectations, timelines, and requirements are effectively communicated and met.
• Collaborate with product and report configuration teams to ensure smooth coordination across all workstreams.
• Support business development efforts by conducting workshops and presentations on integration capabilities.

Testing & Quality Assurance

• Conduct system integration and scenario-based testing of inbound and outbound integrations.
• Document all testing results and ensure successful execution.
• Perform integration testing during HRB product upgrades and ensure a smooth transition.

Integration Monitoring & Troubleshooting

• Monitor integrations to ensure they execute without errors.
• Troubleshoot integration errors by analyzing logs and resolving issues.
• Identify root causes of recurring errors and implement long-term improvements.
• Maintain and update the HRB integration catalog.

Compliance & Statutory Integrations

• When required, analyze and document integrations with local statutory authorities (e.g., social security, tax, etc.).

Qualification & Experience:

• Bachelor’s degree in Computer Science or a related field.
• Minimum 5 years of experience in payroll, HCM, and WFM integrations (experience in at least one of these areas is required).
• Strong expertise in REST and SOAP API technologies.
• Experience with Java, Kotlin, or PHP development.
• Proven track record in a client-facing role.
• Hands-on experience in business requirements gathering, system analysis, project planning, and documentation.
• Experience managing multiple stakeholders and ensuring cross-functional alignment in integration projects.