Senior Integration Specialist

Highlights

Country

Remote

Employment

full-time

Salary

Salary Will be discuss later

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This position is client-facing and focused on managing implementation and support activities related to inbound and outbound integrations between Mercans’ global payroll software HR Blizz (HRB) and third-party Human Capital Management (HCM), Workforce Management (WFM), Enterprise Resource Planning (ERP), banking, and other ancillary software solutions.

Key responsibilities

• Responsible for the end-to-end life cycle of HRB system interfaces/integrations with client-specific applications.
• Oversee and manage the implementation and configuration of in- and outbound integrations between HRB and third-party applications clients use for payroll processing purposes.
• Analyze clients’ current payroll processes and systems and define the required in- and outbound integrations, e.g., HCM, WFM and ERP.
• Research, gather and synthesize integrations related information. 
• Develop integration activities related project plans and other project management related collaterals, i.e., risk matrixes, dependencies analysis, etc. 
• Understand as-is processes, analyze and document client-specific business requirements.
• Develop and maintain HRB integration mapping documents.
• Maintain HRB Integration catalogue.
• Monitor integrations to ensure they are run without errors.
• Monitor integration error logs, troubleshoot, drive issue resolution both immediate and long-term improvements.
• Identify trends or root cause behaviors for frequently occurring audit issues or integrations errors based on information available within the role.
• Lead efforts in new integration/interface development including documenting requirements and testing. When required, take lead on integration design, build and deployment.
• Decommission integrations that are no longer required.
• Responsible for managing integration testing and any resulting efforts related to HRB upgrade.
• When required, analyze and document interfaces/integrations with local statutory authorities, i.e., social security, tax, etc.
• When required, support the development team during the implementation of integrations with the respective statutory authorities.

Qualification & Experience

• Bachelor’s degree in a related field.
• Minimum 5 years of payroll, HCM, and WFM integration experience.
• Deep knowledge of REST and SOAP API technologies.
• Previous JAVA / Kotlin / PHP development experience.

SMART Performance Goals

• Ensure that at least 90% of integration implementation projects handled in the period over the next 12 months are completed by their initial target go-live dates.
• Make sure that there are no major client escalations related to the integration project handled in the next 12 months.
• Propose at least 3 process improvement or system automation ideas to the line manager in the next 12 months.