Payroll Operation Manager – Nordic

Highlights

Country

Sweden

Employment

full-time

Salary

€6000 - €7000

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Job Description

The Payroll Manager will own the complete regional payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations. o The Northern EU Payroll Operations team will report to you, and you will provide them with guidance and mentorship. o Manage the regional Payroll Operations team, unblock and support them. ➢ External / Internal Support: o Serve as the primary point of contact for internal and external stakeholders on regional payroll related matters. o Ensure the team reactivity and accuracy on support provided.

Qualifications / Skills

• 10+ years of work experience in regional / global payroll operations.

Expectations for ideal candidate

• Understanding of global payroll best practices.
• Experience in implementing payroll in multiple countries and in managing relationships with third party payroll services.
• Manages/balances his/her own workload to ensure accurate and timely service delivery.
• You are passionate about managing people, and your main motto is the external and internal stakeholders’ satisfaction.
• Is a productivity geek and will constantly think of ways to improve and speed up their work?
• Makes recommendation to the management on ways to improve the efficiency and quality of the service delivery.
• Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues.
• Consultative: Applies consulting skills and professional delivery to correctly implement a client to achieve best practices and compliancy.

Responsibilities

• The Payroll Manager will own the complete regional payroll function, ensuring payroll is processed on time, accurately, and in compliance with country specific government regulations. o The Northern EU Payroll Operations team will report to you, and you will provide them with guidance and mentorship. o Manage the regional Payroll Operations team, unblock and support them.
• Responsible for all aspects of service delivery to the accounts assigned to him/her, including the accuracy and timeliness of the services delivery.
• External / Internal Support: o Serve as the primary point of contact for internal and external stakeholders on regional payroll related matters. o Ensure the team reactivity and accuracy on support provided.
• Acts as the POC for assigned account for any operational or service delivery issues.
• Be up to date with various international payroll laws / regulations.
• Ensure compliance with all corporate and country-specific regulations, policies and procedures.
• Ensures that services are delivered to the clients in accordance with the Standard Services Definition and/or service contract.
• Develop and implement best practices, key performance indicators and SLA metrics for the team. Managing smooth transitions from Implementations to BAU.
• Ensures that assigned clients’ service delivery issues are addressed promptly, while maintaining high levels of client satisfaction.
• Tasked with supervising, mentoring, and developing the payroll team resource in region along with assisting with task prioritization and work planning with processing support team.
• Validate and oversee all processes related with money movement to ensure timely and accurate payments with associate payroll, regulatory and required third-party distributions.
• Constantly monitors his/her clients’ satisfaction rate through personal contact and annual client satisfaction surveys.
• Manages payroll information and documentation to all internal and regulatory retention compliance schedules.
• Escalate any account management related issues to the appropriate a Company management team member.
• Continually keep an innovation mind-set and drive Innovation intake.