Employer of Record (EOR) South Africa


An Employer of Record (EOR) South Africa assumes the critical role of the legal employer for workers, often referred to as a Global Professional Employer Organization (Global PEO). This essential function involves overseeing all aspects of employment to ensure strict compliance with local labor laws and regulations. From managing payroll and taxes to providing mandated benefits and creating employment contracts, the EOR plays a pivotal role in maintaining legal and operational integrity.

Key responsibilities of the Employer of Record (EOR) in South Africa encompass:

  • Ensuring full compliance with local employment laws and regulations.
  • Efficiently managing the local payroll process.
  • Handling the timely filing of employment-related taxes and necessary documentation.
  • Issuing accurate payslips to employees.
  • Facilitating prompt and secure salary payments to employees.

Our Global PEO services offer a streamlined solution for businesses looking to expand into South Africa without the complexities of setting up a local entity. Partnering with Mercans as your Employer of Record (EOR) in South Africa ensures not only legal compliance but also safeguards Intellectual Property (IP) interests, allowing your business to focus on core activities. Benefit from seamless global mobility management, effective visa facilitation, and the establishment of a diverse and productive global workforce. Trust Mercans, your dedicated Employer of Record in South Africa, for a compliant and efficient employment solution tailored to your global expansion needs.

Things you need to know before hiring in South Africa

Employment Contracts in South Africa

In South Africa, employment contract law is rigorously governed to ensure the protection of employees’ rights and define the obligations of employers. Whether one holds a permanent position, a fixed-term contract, or engages as a casual employee, all are recognized under South African labor law with specific rights outlined by the Basic Conditions of Employment Act.

Understanding what constitutes an employment contract in South Africa is crucial. It encompasses various types, including full-time indefinite contracts, fixed-term agreements, and casual employment arrangements. Each type specifies unique terms and conditions, ensuring clarity and compliance with legal standards.

Unlike independent contractors, employees in South Africa are mandated to have formal employment contracts. Even in the absence of a written agreement, an implied contract exists, safeguarding the fundamental rights and obligations of both parties. This framework ensures that all workers, including domestic employees, are covered under the Department of Labour’s universal employment contract, irrespective of the formality of the written document.

Employment contract law, integral to South Africa’s broader labor law landscape, governs a spectrum of employment arrangements. This includes contracts for casual workers, executive roles, project-based employment, and collective agreements. It ensures employees’ rights are upheld, regulates changes to employment terms, and fosters fair practices across diverse employment scenarios.

In essence, South Africa’s employment contract law underpins the fundamental relationship between employers and employees, promoting equity, compliance, and clarity in all aspects of the employment relationship.

Working Hours

In South Africa, working hours and overtime are regulated by Chapter 2 of the Basic Conditions of Employment Act (BCEA), ensuring fair practices and protection for employees. Here’s a breakdown of the key regulations:

Hours of Work

For employees earning below a specified threshold, the maximum normal working time is 45 hours per week (Section 9 BCEA). This equates to 9 hours per day if the employee works a five-day week, or 8 hours per day if the employee works more than 5 days per week, excluding lunch breaks.

The actual hours worked within the normal working time are subject to contractual agreement between the employer and employee. While the statutory limit is 45 hours per week, some employers may implement shorter workweeks, such as 40 hours per week. Lunch breaks are unpaid and are the employee’s own time, typically lasting 1 hour unless mutually agreed to be reduced to 30 minutes.

Employees are required to have a lunch break after five hours of continuous work. Tea breaks are not counted as part of the statutory lunch break. Therefore, an employee working a 5-day week with a daily 1-hour lunch break is present at the workplace for 50 hours per week (45 hours normal working time + 5 hours lunch breaks).

For employees earning above the threshold amount, the normal working hours must be negotiated between the employer and employee. No employee is obligated to work more than 45 hours per week under any circumstances.

Overtime

Overtime work is voluntary and must be agreed upon by both the employer and employee. The maximum permissible overtime is 3 hours on any day or 10 hours in any week (Section 10 BCEA). Overtime must be compensated at 1.5 times the normal wage rate, except for Sunday work and public holidays, which are compensated at twice the normal wage rate. Alternatively, time off can be granted in lieu of payment, but only if agreed upon with the employee.

Employees earning above the current threshold amount are exempt from the overtime provisions outlined in Section 10 of the BCEA. This means they cannot demand payment for overtime worked, nor can they demand paid time off in lieu of payment. However, employers are also prohibited from compelling these employees to work overtime without compensation, as forced labor is strictly prohibited under Section 48 of the BCEA.

In cases where overtime is required for employees above the threshold, the terms of overtime work and compensation must be negotiated with the employee. If an employer fails to compensate for overtime worked, the employee has the right to refuse to work the overtime hours.

These regulations ensure that working hours and overtime practices in South Africa are fair, transparent, and respectful of both employer and employee rights, contributing to a balanced and productive work environment.

Probation Period

  • Probation periods in South Africa are optional and apply only to newly hired employees, not those promoted internally.
  • If implemented, probation terms must be clearly outlined in the employment contract upfront.
  • The purpose of probation is solely to assess work performance (competence), not conduct or suitability issues.
  • There is no mandated length for probation, but three months is commonly accepted as reasonable.
  • During probation, employees are entitled to the same disciplinary procedures and protections as permanent staff.
  • Dismissals during or after probation must be substantively and procedurally fair, following legal requirements closely.

13th Month Salary

  • South African labor law does not mandate bonuses, making payment entirely at the employer’s discretion.
  • The 13th cheque, often termed a Christmas bonus, is typically viewed as a gratuity rather than a legal requirement.
  • Employers commonly include the 13th cheque in employees’ basic salaries or may not offer it at all, depending on company policy and financial performance.
  • If an employer traditionally pays a 13th cheque but faces financial difficulties, they must notify employees at least six months in advance if bonuses will not be paid that year.
  • Performance bonuses are based on individual or departmental achievements exceeding company standards.
  • Production bonuses are tied to meeting or exceeding production targets and maintaining quality standards.
  • Employers considering changes to bonus policies must negotiate with employees and document the process to ensure fairness and compliance with labor laws.

Termination, Severance Pay and Notice Period

Severance Pay

According to Chapter 5 of the Basic Conditions of Employment Act (BCEA), termination of employment requires specific notice periods based on the length of employment:

  • One week for employees employed for six months or less.
  • Two weeks for employees employed for more than six months but less than one year.
  • Four weeks for employees employed for one year or more, and for farmworkers or domestic workers employed for more than six months.
  • These notice periods are minimum requirements and cannot be shortened by agreement, except in cases of collective agreements.
  • Notice of termination must be provided in writing, unless the employee is illiterate.
  • Employers are prohibited from giving notice during an employee’s statutory leave period and cannot require employees to use leave entitlements during their notice period, except for sick leave which can be used if available.
  • It’s advisable for individuals to seek advice from a Labor Law Practitioner to ensure compliance and understanding of their specific situation.

Notice Period

  • Termination of employment must be initiated with the following minimum notice periods:

    • One week if the employee has been employed for six months or less.
    • Two weeks if employed for more than six months but less than one year.
    • Four weeks if employed for one year or more, or for farmworkers or domestic workers employed for more than six months.
  • These notice periods are non-negotiable minimums and cannot be reduced by agreement, except under collective agreements where the four-week period can be reduced to no less than two weeks.
  • The employer must give the same notice period to terminate an employee as required of the employee to terminate their contract.

Employees vs Independent Contractors

Distinguishing between an employee and an independent contractor is crucial under South African labour law, as it affects rights, obligations, and legal relationships. Understanding these differences helps ensure compliance with the law and proper working arrangements. Below is a comparison between the two classifications:

AspectEmployeeIndependent Contractor
DefinitionWorks under an employment contract, providing services to an employer for remuneration. Controlled and supervised by the employer.Provides services to clients or customers, operates their own business, and manages their own tax and financial affairs.
Rights and BenefitsEntitled to protection against unfair dismissal, minimum wage, paid leave, social security benefits, and other labour law protections.Not entitled to employment benefits, coverage under labour laws, or social security benefits.
Legal RelationshipRegulated by labour legislation (e.g., Basic Conditions of Employment Act).Governed by contract law and terms agreed in service agreements or contracts.
ControlSignificant control by employer over how, when, and where work is performed.Greater autonomy and control over work methods and schedule.
IntegrationIntegrated into the core business operations of the employer.Operates own distinct business, may provide services to multiple clients.
Risk and InvestmentEmployers bear business-related risks and provide necessary tools and equipment.Bears own financial risks and investments, responsible for their own tools and equipment.
Duration and ExclusivityOften engaged for longer-term and exclusive relationships.Engaged for specific projects or periods, may work for multiple clients simultaneously.
Economic DependenceEconomically dependent on the employer.Not economically dependent, operates independently.

Key Factors to Determine Classification

  • Control: More control by the employer indicates employee status.
  • Integration: Integrated into business suggests employee; distinct business suggests independent contractor.
  • Risk and Investment: Employees bear fewer business risks.
  • Duration and Exclusivity: Longer-term and exclusive relationships indicate employee status.
  • Economic Dependence: Employees rely economically on their employer.

Legal Considerations and Compliance

  • Correctly classify working relationships to avoid legal and tax liabilities.
  • Misclassification can lead to disputes, claims for benefits, and non-compliance issues.
  • Seek professional advice and ensure clear, written contracts outlining the nature of the relationship and scope of work.

Types of Employment Contracts

  • Permanent Employment Contract
  • Temporary or Fixed-Term Employment Contract
  • Part-Time or Temporary Employment Contracts

Importance of Employment Contracts

  • Required by law (section 29 of the BCEA) for all employers.
  • Regulates terms and conditions of employment.
  • Defines obligations and employment terms clearly.

Social Security in South Africa

Employee

In South Africa, there isn’t a comprehensive social security system or national healthcare program in place. Consequently, there are no significant social security taxes imposed on employers and employees. However, both parties are obligated to contribute to the Unemployment Insurance Fund (UIF).

Unemployment Insurance Contributions

Contribution Rates
  • Employees: 1% of their gross remuneration.
  • Employers: 1% of the employee’s gross remuneration.
Contribution Limit
  • The contributions are limited to a remuneration cap of ZAR 212,544 per annum per employee. This means that both the employee and employer contributions are 

Employer

  • Skills Development Levy (SDL):The Skills Development Levy (SDL) is a compulsory levy aimed at funding education and training initiatives. It is paid by employers and cannot be deducted from employees’ remuneration. Employers with an annual payroll less than ZAR 500,000 are exempt from this levy. The SDL rate is 1% of the total payroll, and payments are made monthly along with the income tax withheld from employees’ salaries.
  • Unemployment Insurance Fund (UIF) Contributions: Employers are required to make contributions to the Unemployment Insurance Fund (UIF) on behalf of their employees. The contribution rate is 1% of the employee’s gross remuneration, up to a monthly cap of ZAR 177.12 per employee. Employees contribute an additional 1%, also subject to the same cap, which the employer withholds and submits to the UIF.
  • Compensation for Occupational Injuries and Diseases Act (COIDA) Fund: Under the Compensation for Occupational Injuries and Diseases Act (COIDA), employers must make annual contributions to the COIDA fund. These contributions are solely the responsibility of the employer and cannot be deducted from employees’ salaries. The contributions are calculated based on the employer’s industry and are subject to a maximum salary cap of ZAR 506,473 per employee per annum. This fund provides compensation to employees who suffer workplace injuries or diseases.

Payroll in South Africa

  • Minimum Wages: As of January 1, 2024, the minimum wage in South Africa is ZAR 1,680.00 per month.
  • Hourly Rate: ZAR 23.19 (for domestic workers)
  • Maximum Working Hours: 45 hours per week, typically 8 hours per day.

The yearly minimum wage totals ZAR 20,160. Employers must comply, as failure to pay the minimum wage can result in penalties.

Payroll Cycle 

In South Africa, companies have the flexibility to choose their payroll cycles, offering options for either monthly or weekly payments. Additionally, employers are required to provide a 13th-month salary, which is typically credited in December each year. This structure allows for adaptability in compensation practices while ensuring employees receive an extra financial benefit during the holiday season.

Overtime Pay

  • In South Africa, overtime is voluntary and can only be worked by mutual agreement between the employer and employee. Employees may work a maximum of 3 hours per day or 10 hours per week in overtime. Compensation for overtime is set at 1.5 times the regular wage rate, while work on Sundays and public holidays is paid at double the normal rate.
  • Employees earning above a certain threshold are exempt from these overtime regulations, meaning they cannot demand payment for overtime or paid time off, nor can they be forced to work overtime without agreement. If overtime is requested, it must be negotiated, and employees have the right to refuse unpaid overtime.
  • Overtime is defined as any hours worked beyond the employee’s standard contracted hours, typically 40 or 45 hours per week. Employees can decline overtime on short notice unless it is necessary due to urgent circumstances that could not have been foreseen, such as unexpected equipment breakdowns.

Mercans’ payroll capabilities

  • Payroll Management Solutions Experience the efficiency of Mercans’ payroll management services. Our solutions ensure timely and accurate payments to both employees and contractors, all in the local currency. Trust Mercans to streamline your payroll processes, creating a seamless experience.
  • Payroll Setup, Processing, and Administration Mercans offers comprehensive payroll solutions that cover every aspect from setup to processing and administration. Our dedicated team ensures accuracy and compliance, allowing you to focus on your core business functions.
  • Statutory Filings and Payments Navigate South Africa’s regulatory landscape effortlessly with Mercans. We handle all statutory filings and payments, ensuring your business remains compliant with legal requirements. Count on Mercans for accurate and timely submissions, 

Personal Income Tax in South Africa

In South Africa, Personal Income Tax is a crucial aspect of the country’s tax system, serving as a primary source of revenue for the government. Governed by the Income Tax Act, this tax applies to the income earned by individuals, including wages, salaries, bonuses, and other forms of remuneration. The tax structure is progressive, meaning that individuals with higher incomes pay a higher rate, ensuring a fair distribution of the tax burden. Understanding the intricacies of personal income tax, including tax rates, rebates, and thresholds, is essential for South African residents to effectively manage their finances and comply with legal obligations. 

Personal Income Tax Overview (2025 Tax Year)

Tax Rates (1 March 2024 – 28 February 2025)

  • R1 – R237,100: 18%
  • R237,101 – R370,500: R42,678 + 26% on income above R237,100
  • R370,501 – R512,800: R77,362 + 31% on income above R370,500
  • R512,801 – R673,000: R121,475 + 36% on income above R512,800
  • R673,001 – R857,900: R179,147 + 39% on income above R673,000
  • R857,901 – R1,817,000: R251,258 + 41% on income above R857,900
  • R1,817,001 and above: R644,489 + 45% on income above R1,817,000

Tax Rebates (2025 Tax Year)

  • Primary: R17,235
  • Secondary (65+): R9,444
  • Tertiary (75+): R3,145

Tax Thresholds (2025 Tax Year)

  • Under 65: R95,750
  • 65 and older: R148,217
  • 75 and older: R165,689

South Africa Employee Hiring Cost

In South Africa, if an individual’s gross annual salary is ZAR 10,000,000, the additional annual employer costs amount to ZAR 122,125. This means the total cost to the employer for hiring this individual is ZAR 10,122,125 for the year.

South Africa.
Gross annual salaryZAR 240,000.00
Annual employer costsZAR 5,005.00
1) UIF (Unemployment Insurance)ZAR 2,125.00
2) SDL (Skill Development Levy)ZAR 2,400.00
3) Workman's CompensationZAR 480.00
Total annual costZAR 245,005.00

Employee Benefits in South Africa

In South Africa, employee benefits play a pivotal role in enhancing the overall compensation package and promoting workforce satisfaction. As businesses compete to attract and retain top talent, a comprehensive benefits program has become increasingly important. Employee benefits in South Africa typically include a range of offerings such as retirement savings plans, health care provisions, paid leave, and various insurance coverages. These benefits not only support the financial and physical well-being of employees but also contribute to a positive work culture and employee engagement. Understanding the landscape of employee benefits, including statutory requirements and optional offerings, is essential for both employers and employees to navigate the complexities of labor laws and to create a mutually beneficial workplace environment.

  • Unemployment Insurance Fund (UIF) Both employers and employees contribute 1% each to the UIF. As of 1 June 2021, the maximum monthly earnings ceiling is R17,712, or R212,544 annually.
  • Holiday Pay Employees are entitled to 21 consecutive days of paid holiday per year, or 15 days for a 5-day workweek.

Supplementary Employee Benefits in South Africa

  • Retirement Given that the government old-age grant is inadequate, employer-sponsored retirement funding is highly valued. Employers must enroll employees in a defined contribution fund, which covers risk benefits and administrative costs.
  • Healthcare (Medical Aid & Insurance) Due to challenges in the public healthcare system, many South Africans opt for private healthcare coverage, which is highly regarded. Medical Aid provides the best access to private healthcare, while Medical Insurance offers lower coverage, typically for lower-income earners.
  • Life & Disability Insurance Group life insurance schemes usually provide lump-sum benefits for death or disability, often based on a multiple of the employee’s salary.
  • Health and Wellness Benefits Employee Assistance Programs (EAP) offer services like trauma counseling, financial advice, legal support, and mental health assistance.
  • Healthy Lifestyle and Rewards Some medical scheme providers offer wellness programs that reward members for improving their health, fitness, and finances. These benefits are often voluntary and funded by employees.

Work Permit in South Africa

Work permits and temporary visas are issued by the Department of Home Affairs. Applications for these visas are processed at the Department’s foreign offices, and it is essential to make travel arrangements only after receiving visa approval.

Types of Work Visas

  • General Work Visa: Issued to foreign nationals when it’s confirmed that no qualified South African citizens or permanent residents are available for the role.
  • Critical Skills Visa: Designed for individuals whose skills are on the Minister of Home Affairs’ critical skills list. Applicants must prove their qualifications in one of the listed areas.
  • Intra-Company Transfer Work Permit: For employees of multinational companies being transferred to a South African branch, subsidiary, or affiliate. Documentation supporting the transfer is required.
  • Corporate Work Visa: This visa allows businesses to employ foreign nationals when they meet specific criteria, including the need for unique skills that cannot be found locally.
  • Self-Employment Visa: This visa is for individuals looking to start their own business in South Africa. Applicants must demonstrate a viable business plan and financial sustainability.

EOR Solutions in South Africa

  • Employer of Record (EOR) Services: Mercans provides comprehensive EOR solutions for businesses looking to hire in South Africa. Our services manage the entire employee lifecycle, ensuring compliance with local labor laws and regulations.
  • EOR + Recruitment: For companies needing support in talent acquisition, we offer combined EOR and recruitment services. Leveraging our extensive network and expertise, we assist in finding, onboarding, and retaining top talent, facilitating a smooth entry into the South African market.
  • Visa Sponsorship and Global Mobility: Our visa sponsorship and global mobility services simplify the complexities of relocating international employees. We ensure compliance with South African immigration and employment laws, making the process efficient and hassle-free.
  • AOR for Contractor Payments: Businesses dealing with contractor payments can utilize our Assistance on Record (AOR) services. We manage the intricacies of contractor payments, ensuring accuracy and compliance with local regulations.
  • Converting Freelancers to Employees: Mercans helps facilitate the transition from independent contractors to permanent employees in South Africa, ensuring compliance with legal requirements throughout the process.
  • HCM Integration: Our EOR services can be seamlessly integrated with your Human Capital Management (HCM) system in South Africa. This integration supports real-time data exchange, enhances compliance, and improves cost efficiency, offering a unified and efficient approach to workforce management and payroll operations.

Conclusion 

In today’s competitive landscape, navigating employment laws and managing workforce logistics can be challenging for businesses expanding into South Africa. Mercans’ Employer of Record (EOR) solutions offer a streamlined approach, ensuring compliance with local regulations while simplifying the hiring process. By leveraging our expertise in talent acquisition, visa sponsorship, contractor management, and HCM integration, companies can focus on their core operations without the administrative burden. Trust Mercans to be your partner in successfully managing your workforce in South Africa, enabling efficient growth and seamless employee engagement.

This document was prepared for informational purposes only. As local laws & regulations keeps on changing. Please consult your tax & legal advisors as well.
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