UAE | Dubai WPS Compliance Alert

Mercans’ UAE & Dubai Payroll Outsourcing solutions guarantee compliance.

UAE & Dubai payroll outsourcing leader Mercans has issued the following Wage Protection System (WPS) compliance-related alert to the companies operating in the United Arab Emirates. Mercans offers legally compliant payroll outsourcing and PEO solutions in the UAE, that ensure full compliance with the complex WPS and payroll processing regulations. Consider Mercans’ UAE & Dubai payroll outsourcing solutions for the guaranteed fulfillment of all legal requirements established by the UAE Ministry of Labor.

WPS Compliance Actively Enforced by the Ministry of Labor in the United Arab Emirates

The UAE Ministry of Labor (MOL) introduced WPS in 2009. Currently, all companies operating outside the free-zones or in Jabal Ali Free Zone are required to follow and comply with the WPS requirements in order to avoid penalties by the MOL. The below Frequently Asked Questions, prepared by Mercans’ UAE & Dubai payroll outsourcing specialists, will provide you the must-know information regarding the WPS process in the UAE and Dubai.

What is the Wage Protection System (WPS)?

The WPS regulations were introduced to ensure, that all employers pay their employees on-time and fully. The WPS process allows the MOL to centrally and electronically monitor in real time the salary payments of the participating employers and take enforcement actions if the salary payments are not made in accordance with the Labor Law and employment agreements.

What is required for the WPS registration?

The Employers, that are subject to WPS, are required to process all of their salary payments through the WPS system. For this, the employer has to complete the following actions:

  • Complete the legal entity registration process in the UAE, including the registration with the Ministry of Labor;
  • Obtain the company MOL card;
  • Open a corporate bank account in the UAE and activate the WPS services by signing a respective agreement with their bank;
  • Generate the WPS files in the format mandated by the bank;
  • Ensure that all employees have been registered with the MOL and have obtained their MOL cards;
  • Confirm that all employees have opened local UAE dirham denominated bank accounts.

How does the WPS process work?

The objective of the WPS process is to monitor the salary payments by the employers and ensure, that all employees receive their full salaries. In order to accomplish this objective, the employers are required to comply with the following WPS processing steps on a monthly basis:

  • Complete the payroll calculations, which match the salary information provided to the MOL in the employees’ employment agreements;
  • Generate electronic WPS files in the format prescribed by the company’s bank in the UAE;
  • Upload the WPS file(s) to the designated online portal of the bank. The WPS file(s) will be used by the bank to execute the salary payments to the employees. Multiple WPS files may be processed by the employer during any month, provided that the WPS files include different groups of employees;
  • Ensure that the WPS information has successfully been received by the MOL.

How is the WPS information used by the MOL?

The MOL records all salary payments made by employers and compares these amounts with the information provided by the employers in the employment agreements provided to the MOL. During this process the MOL completes the following verifications:

  • Verifies that all employees registered with the MOL are also included in the WPS files and that the WPS files do not include any other employees;
  • The salaries reported in the WPS files match the contractual salaries identified in the employment agreements;
  • Employees are paid on time; i.e. not more than 7 days from the respective month-end.

What are the common issues with the WPS payments?

There are a number of common issues, which may lead to inadvertent non-compliance with the WPS reporting requirements. Some of the most common issues have been summarized below:

  • Not all the employees registered with the MOL are included in the WPS files. This may include the following scenarios:
    • Starters – employees who started after the payroll cutoff date and were not included in the regular payroll cycle. The salaries for these employees should be processed through off-cycle payrolls, with separate WPS files being generated for the off-cycle payments.
    • Deductions – The MOL monitors the amount of salaries paid though the WPS and compares these amounts with the salaries reported to the MOL. Ensure that the deviation between these amounts is less than 20%.
    • Unpaid Leaves – The WPS files must include the number of days worked by the employees during a month.
    • Local Bank Accounts – employees cannot be paid to non-UAE bank accounts. All salary payments must be made in the UAE dirhams to the local accounts.

Employers should ensure that they avoid these common pitfalls when processing salaries through the WPS process.

What are the consequences of the non-compliance with the WPS procedures?

The MOL is actively monitoring and enforcing the compliance with the WPS processes. In the case of non-compliance, the employer’s MOL services will be suspended until the company processes at least three sequential WPS files.

Please contact Mercans’ UAE and Dubai payroll outsourcing specialists at for additional information regarding the WPS compliance requirements or to discuss Mercans’ UAE and Dubai payroll outsourcing solutions. Mercans’ UAE and Dubai payroll outsourcing services are the best approach for legally compliant payroll operations in the UAE.

About Mercans

Mercans is a fully integrated global and UAE and Dubai payroll outsourcing, PEO and HR services provider. This means that as our client you get access to our cutting-edge global and the UAE payroll outsourcing software, local in-country payroll, compliance and HR specialists, and tax and HR advisory service entirely without having to deal with the complexities of setting up local legal entities or in-house payrolls.

If you are tired of dealing with the payroll outsourcing industry dinosaurs and their outdated and inflexible technology, or with aggregators who simply pass on your data to their subcontractors and divert your calls to an off-shore call center and never seem to have the local knowledge, Mercans is your ideal partner.

Mercans accepts your payroll data, configures calculation rules and generates reports based on your needs and requirements. You will never again have to go through lengthy implementation processes only to find out that you need to change your own side to cope with the limitations of the payroll provider. Our software platform has preconfigured API integration capability with all the major global HRMS platforms, including SuccessFactors, Workday, Oracle HCM, MS Dynamics, and so on.

Our in-country payroll and PEO specialists support you locally when and where you need them. We provide you with practical guidance regarding payroll compliance issues as well as immigration and HR. Never again will you be left hanging, waiting for an answer from a call center. We take care of your business when and where you need it.

Our single contract and software platform approach guarantees that you have the full overview of all of your local payrolls and related costs. You can view and analyze the payroll data in real time and without building expensive reports or data interfaces.

All of Mercans’ systems and processes are GDPR compliant and ISO 9001, 20000 and 27001 certified.

Mercans is also the member of Global Payroll Association and the Global Payroll Management Institute (GPMI –

Other Mercans’ Services

PEO / GEO Services

React quickly to new developments and deploy staff anywhere in the world in just days: this is Mercans’ global employee outsourcing service. It’s agile, competitive, and easy to handle. No need to set up a local business and payroll. Enjoy the security of Mercans’ guaranteed compliance with local regulations. Mobilize any number of resources quickly— and focus on building your business while we take care of the rest.

Global Talent Acquisition

Get access to a large pool of global talent, reduce time-to-hire, and improve hire quality all in one. Our Mesaar recruitment suite uses innovative matching and psychometric assessment tools to identify the best candidates for your business at record speed. Our consultants have extensive experience placing candidates across industries and organizational levels, and we have spearheaded executive searches and outsourcing mobilization projects for large multinationals involving thousands of candidates.

HR Advisory

Tap into the experience of our seasoned HR advisory team. Their expertise ranges from HR policies and procedures, salary benchmark studies, and HR due diligence to sophisticated HR transformation projects. Get a speedy and precise needs analysis, and have us design, implement, and monitor the execution of any project—carried out by subject-matter experts who understand your needs, and who know what it takes for your business to stay ahead of the competition.

BPO Services

Make your business thrive and concentrate on the essentials and let Mercans’ business process outsourcing services minimize your administrative and overhead costs. Fully outsource your back-office functions to a team of HR, accounting, immigration, and administration specialists. Our BPO team will take care of it all while you have the time and freedom you need to nurture your business.

For additional information about Mercans and our services, please visit